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Frequently asked questions
Browse the topics below to find the answer you are looking for.
What is Radical Storage and how does it work?
What kind of places are Radical Storage partners?
Are my items safe?
What can I store with Radical Storage?
How long can I leave my luggage with Radical Storage?
How does the guarantee work?
What are the operating hours of Radical Storage locations?
Are there size or weight limits?
How much does luggage storage cost?
How do I find a Radical Storage location near me?
Why isn’t the exact address shown before booking?
Does the price vary depending on luggage size?
What if I need to store an item for a very short period (e.g., an hour)?
Can I trust Radical Storage?
If I have to leave both a big suitcase and a handbag, do I have to book for 2 items?
I booked the service, but I no longer need it. Can I ask for a refund?
I didn't receive any confirmation email. Where can I find information about my booking?
After the booking, can I add additional bags/days?
Do I need to book in advance?
Can I modify my booking?
What payment methods do you accept?
Hourly or daily rates?
Can I cancel and get a refund?
What if I'm early or late for drop-off or pickup?
When will I receive the exact address of the partner?
What can I do if my QR code does not work?
Can I choose a flexible time option?
Who do I contact if I have an issue or question not covered here?
Do you need assistance?
Contact our customer support team via the live chat available 24/7, or contact us at
support@radicalstorage.com
